Office of Operations

Office of Operations
Abbreviation	OO
Organizational structure
Part of	Los Angeles Police Department Office of the Chief of Police
Headquarters	Police Administration Building, 100 West 1st Street, Los Angeles
Command staff
Director	Leo Mason, Assistant Chief
Assistant to the Director	Winnie Davis, Deputy Chief

The Office of Operations (OO) of the Los Angeles Police Department (LAPD) is responsible for all general policing activities, specialized uniformed and tactical resources, as well as most investigative services. The Office of Operations oversees the vast majority of the LAPD's sworn personnel.

Director / Assistant Chief

The Director, Office of Operations, also known as the Assistant Chief of Operations, is ultimately responsible for all matters related to the function and activities of the Office of Operations and all of its subordinate components.

In the Major Crimes Universe, the Assistant Chief of Operations is also considered to be the de facto First Assistant Chief. Unless directed otherwise by the Chief of Police or the Police Commission, the First Assistant Chief will assume command of the department during an authorized absence of the Chief of Police. The Assistant Chief of Operations is most likely chosen to be in that position because they already oversee most of the department's personnel and as such, they are the most qualified person to lead the department during the Chief's absences.

The Assistant Chief is also a member of some review boards and committees, including:

• K-9 Bite Review Board (chairman) — responsible for reviewing incidents in which a member of the public is bitten by a LAPD canine wherein hospitalization is required
• Merit Pay Review Board — responsible for the authority to withhold the fifth pay step of Lieutenants and below and to remove or reduce any merit pay step
• Home Garaging Review Committee — responsible for managing the LAPD's Home Garaging Program, establishing a submission schedule for renewal applications, and reviewing all home garage applications annually.

Picture	Name	Took office	Left office	Series/Season
	Assistant Chief William "Will" Pope	Sometime before 2005	2012 (“The Last Word”)	The Closer
	Assistant Chief Russell Taylor	2012 (“The Last Word”)	2016 (“White Lies, Part 1”)	Major Crimes, Seasons 1–5
	Acting Assistant Chief Fritz Howard	2016 (“White Lies, Part 1”)	2017 (“Shockwave, Part 2”)	Major Crimes, Season 5
	Assistant Chief Leo Mason	2017 (“Shockwave, Part 2”)	Incumbent	Major Crimes, Season 6

Assistant to the Director / Deputy Chief

The Assistant to the Director, Office of Operations, also known as the Deputy Chief of Operations, performs duties as assigned and assists the Director in coordinating office activities. The Assistant to the Director is responsible for:

• auditing LAPD operations, including:
  • administrative procedures such as roll call training, incidents involving a personnel complaint or commendation, desk operations, pursuit protocol, use of force incidents, in-car video, incidents resulting in death or serious injury to an officer or suspect, Area and Bureau commanding officer response time, and effective utilization of overtime
  • field deployment, with special emphasis on patrol division coverage, basic car integrity, PM watch detective operations, supervisory personnel levels, field training officer efforts, and specialized unit activities
• conducting follow-up evaluations to ensure that standard procedures and policies are followed by all organizational units assigned to the Office of Operations
• coordinating budget requests for the Office of Operations (Office of Operations' budget officer)
• coordinating the evaluation of field deployment, crimefighting, and community policing strategies
• coordinating the Operations Duty Officer and Senior Lead Officer programs
• coordinating with Training Division, Office of Administrative Services, to ensure the completion of required training exercises for all organizational units assigned to the Office of Operations
• evaluating practices and preparing reports regarding personnel deployment citywide
• making recommendations to the Assistant Chief of Operations regarding personnel deployment to ensure the highest level of efficiency and effectiveness
• monitoring significant planned or spontaneous events, when appropriate or at the request of the Chief of Police, Assistant Chief of Operations, or Bureau Commanding Officers
• overseeing the destruction of narcotics evidence
• supervising and exercising line command over the Evaluation and Administration Section, Custody Services Division, Property Division, RACR Division, and the Security Services Division

Picture	Name	Took office	Left office	Series/Season
	Deputy Chief Winnie Davis	Sometime between 2012–2016	Incumbent (presumed)	Major Crimes (appearing only in Season 5)

Note: While the Assistant to the Director holds the rank of Deputy Chief, they normally operate outside the office's regular chain of command, unless otherwise directed by the Chief of Police or Assistant Chief. In the real LAPD, the Assistant to the Director is a Commander rather than a Deputy Chief. It's presumed that the position of Assistant to the Director was created to replace the Operations Coordinator in 2012 when Russell Taylor was promoted to Assistant Chief of Operations for the beginning of Major Crimes. In the real LAPD, this change happened sometime between February, 2003 and December, 2003, long before The Closer even began.

Evaluation and Administration Section

The Evaluation and Administration Section (EAS) is responsible for conducting research and preparing correspondence, as needed, for the Assistant to the Director and the Director as well as assisting the Assistant to the Director in the discharge of their duties. Some of the specific duties of the EAS include:

• conducting follow-up evaluations as required to ensure that standard procedures and policies are adhered to by all organizational units within the Office
• conducting studies and making surveys of field-related problems
• developing a formula for deploying uniformed and traffic personnel
• disseminating information as it relates to community policing
• evaluating and analyzing the performance of, and the procedures used by, employees assigned to the Office
• making appropriate recommendations in order to ensure the highest level of efficiency and effectiveness
• providing speakers to the department and community groups on the topic of community policing and problem solving, as requested
• providing training to LAPD personnel on the topic and underlying philosophy of community policing
• researching and developing operational standards for the Office
• reviewing, analyzing, and maintaining community survey results
• where appropriate, representing the department on matters pertaining to community policing
• when appropriate, preparing directives related to department-wide issues concerning community policing

Custody Services Division

The Custody Services Division (CSD) is responsible for the care and custody of all arrested person within the LAPD. The Custody Services Division also physically maintains and supervises all of the jails used by the department.

Property Division

The Property Division (PD) is responsible for receiving, retaining, and disposing of money and property, other than motor vehicles and motorcycles, classified as evidence or non-evidence; and storing and disposing of prisoners' excess personal property received from Custody Services Division.

RACR Division

The Real-Time Analysis and Critical Response (RACR) Division analyzes crime city-wide on a real-time basis to look for patterns and make deployment recommendations. It also tracks the state of the City of Los Angeles, including tracking all uniformed resources, the state of radio calls, and other indicators to constantly monitor the state of the City of Los Angeles. RACR was also designed as the Department Command Post and it is used to manage the city during major occurrences, whether they be natural or man-made.

Security Services Division

The Security Services Division (SECSD) is responsible for the safety and security of City buildings, facilities, parks, shops, yards and warehouses, the Los Angeles Civic Center, the Los Angeles Zoo, Public Works Bureau of Sanitation Water Treatment Facilities, City Libraries, City Parks, and all non-proprietary City facilities, their employees, and visitors.

Subordinate units of the Office of Operations

The following divisions and bureaus operate under the direct supervision and line command of the Assistant Chief of Operations.

COMPSTAT Division

The COMPSTAT (computer statistics) Division (CST) is responsible for analyzing, monitoring, and auditing the production and dissemination of all crime analysis information relating to crime series, patterns, hot spots, trends, clusters, spikes, and victim/offender information for the purpose of identifying, arresting, and prosecuting criminals.

Major Crimes Division

The Major Crimes Division (MCD) investigates homicides that involve multiple or high-profile victims and/or high-profile suspects; all cases involving missing, kidnapped or murdered LAPD officers; select major fraud investigations; select sexual assault investigations; and select kidnappings and missing person cases, including "critical missing" cases, which involve children who are under 14 years old and/or have mental illnesses or disabilities.

Detective Bureau

The Detective Bureau (DB) provides functional leadership for detective operations citywide, including all specialized detective functions assigned to the Detective Bureau and the 21 geographic detective divisions throughout the city.

Special Operations Bureau

The Special Operations Bureau (SOB) provides specialized uniformed and tactical resources in support of daily field activities, unusual occurrences, and during serious disturbances and elevated threat conditions; provides intelligence and surveillance support, and investigates terrorism, organized crime, and other illegal actions that could result in a significant disruption of public order; and responds to and investigates incidents involving explosives, destructive devices, and hazardous materials.

Transit Services Bureau

The Transit Services Bureau (TSB) provides police services to portions of the LA County Metropolitan Transportation Authority (LACMTA) transportation bus and rail system within the City of Los Angeles. These services include: area patrol officer response to calls for service, area detective follow-up investigations, critical infrastructure protection at Union Station and other designated stations, and police presence on platforms, trains, and buses.

Geographical bureaus

The Geographic Operations Bureaus are responsible for providing primary uniformed, traffic, and investigative activities within their jurisdictions. There are four geographical bureaus which are divided into 21 geographic areas, commonly referred to as divisions, and a dedicated traffic division.

• Central Bureau is responsible for downtown Los Angeles and Eastern Los Angeles, and it's the most densely populated of the four patrol bureaus. The Central Bureau is currently comprised of the Central Area, Rampart Area, Hollenbeck Area, Northeast Area, Newton Area, and the Central Traffic Division.
• South Bureau oversees South Los Angeles with the exception of Inglewood and Compton, which are both separate cities that maintain their own law enforcement agencies. The South Bureau is currently comprised of the 77th Street Area, Southwest Area, Harbor Area, Southeast Area, Criminal Gang and Homicide Division, and the South Traffic Division.
• Valley Bureau oversees operations within the San Fernando Valley. The Valley Bureau is currently comprised of the Van Nuys Area, Mission Area, North Hollywood Area, Foothill Area, Devonshire Area, West Valley Area, Topanga Area, and the Valley Traffic Division.
• West Bureau covers most of the well-known areas of Los Angeles, including Hollywood, Westwood, the Hollywood Hills area, the UCLA campus and Venice. This does not include Beverly Hills and Santa Monica, which are both separate cities that maintain their own law enforcement agencies. The West Bureau is currently comprised of the Wilshire Area, Hollywood Area, West Los Angeles Area, Olympic Area, Pacific Area, LAX Field Services Division, and the West Traffic Division.

Other OO personnel

Operations Coordinator

• NOTE: The position of Operations Coordinator has been superseded by the position of Assistant to the Director.

The Operations Coordinator assisted the Assistant Chief of Operations with coordinating between bureaus and divisions to ensure that all commands throughout the city are notified of any major events and that major investigations are shared across geographic boundaries if it is needed for investigative purposes. The Operations Coordinator also provided supervision for the Jail Division, the Department Command Post and the Labor Liaison Section.

The last person to hold this position was Russell Taylor before his promotion to Assistant Chief of Operations.

Adjutant to the Director

The Adjutant acts as a liaison between the Director, his staff and subordinates, and other commands throughout the department; presents any administrative documents and issues for consideration to the Director; works closely with the Executive Administrative Assistant to process and prepare correspondence to and from the Director; accompanies the Director during official business; and acts as the external representative of the Director, when needed.

For staff officers at the Assistant Chief–level, their Adjutants are usually Lieutenants. The Adjutant has never been properly introduced and multiple persons have been seen in the role, though usually only very briefly in the background and they've had no significant role in the episode.

Unnamed Lieutenant accompanying Assistant Chief Howard in “Intersection” (uncredited).

Executive Administrative Assistant to the Director

The Executive Administrative Assistant performs staff and clerical work and does related work, including (but not limited to):

• accepting and routing all correspondence and telephonic communications directed to the Director
• assuring timely completion of projects that are due to the Director
• maintaining the accuracy of the Director's appointment calendar
• preparing and composing correspondence and staff reports, as required, for the Director
• scheduling, preparation, setting up and taking notes for meetings

The Executive Administrative Assistant has never been properly introduced and multiple persons have been seen in the role, though usually only very briefly in the background and they've had no significant role in the episode.

	Unnamed assistant to Chief Pope as seen in “Help Wanted” (uncredited).
	Linda, assistant to Chief Pope as seen in “Off the Hook”. She was portrayed by DeVonda Manghane (at IMDb). Lt. Provenza mentioned she is "sweet on him" and she allowed the Major Crimes Division to use Pope's conference room after Pope had "commandeered" the Major Crimes squad room.
	Unnamed assistant to Chief Taylor as seen in “A Rose Is a Rose”. She was portrayed by Molly Marrs (at IMDb).

Notes

Taylor in Delk's organizational chart.

In Season 7 of The Closer, after Thomas Delk was appointed as the Chief of Police, he planned on restructuring the department, including the creation of the Office of Special Operations. Delk had planned on Russell Taylor becoming its first Assistant Chief / Director, Office of Special Operations. The Office of Special Operations would have overseen the specialized field operations of the LAPD, including the Detective Bureau, Counter-Terrorism Bureau, and the Special Operations Bureau. This change would have also modified the Major Crimes Universe LAPD's organization to more closely match the real LAPD of the time. Before Thomas Delk could make these changes public, he died of a sudden brain aneurysm. After Assistant Chief of Operations Will Pope was appointed as the Interim Chief of Police (and later permanently to Chief of Police), he did create the Office of Special Operations.

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